Top Printing Issues Solved (2 of 2)
Back by popular demand, we’ve compiled a second list of the most common printing/service issues that offices experience.
- Xeretec IT Team
Q: Why does printing from Acrobat take much longer and the Quality is decreased?
A: ‘Print As Image’ may be ticked in the Acrobat Print dialog. In Acrobat, click ‘File’, ‘Print’ and click the [Advanced] button. In the menu that appears, ensure the ‘Print as image’ is un-ticked.
Q: Why do I receive a font related print error when printing a multipage PDF job to my Xerox device?
A: Ensure [Send by Range] is switched on in Acrobat. In Acrobat, click ‘File’, ‘Print’ and click the [Advanced] button. In the menu that appears, ensure the ‘Font and Resource Policy’ is set to [Send by Range].
Q: Why are the colours not automatically detected when printing from Acrobat to my ColorQube?
A: Ensure ‘Let printer determine colors’ is selected in Acrobat. In Acrobat, click ‘File’, ‘Print’ and click the [Advanced] button. In the menu that appears, ensure the ‘Let printer determine colors’ option is ticked.
Q: How can I submit my Xerox Meter Reads automatically to Xerox?
A: Go to the AMR page on our website www.xeretec.co.uk/amr where more information is available to help you set this up.
Q: I have a Fiery based print server (RIP) connected to my Xerox. How do I download the latest Command WorkStation software?
A: Command WorkStation 5 is now available, direct from EFI and is supported on all Fiery products from System 6. Please visit www.efi.com/cws5 for brochures, training and download links for more information.
For further support on your Xerox device:
Navigate to www.xerox.co.uk/support and type the model number of your device in and hit search. Click the relevant link (Support, Drivers & Downloads or Documentation) that corresponds to your device. Tip: ensure you’re on the UK site as noted at the top right of the web page.
