Xerox discusses public services

Innovative technology and how it relates to the future of public services was the Xerox Corporation's talking point at a trade event taking place in Amsterdam.

In speeches to the World Congress on Information Technology, Xerox chiefs spoke about their hopes of what healthcare, education, transport and government departments could be developed into.

Lynn Blodgett, who heads ACS, a Xerox company, spoke about the IT industry's evolution and claimed Xerox is helping to speed up innovation in different industries around the world.

IT can help create social change through capturing unstructured information and turning it into structured data which can push forward improvements in public services, she claimed.

And Jeff Bauer, vice president of forecasting and strategy for ACS, said simultaneous advances in IT and medical science can save money and radically improve healthcare.

Shared applications, such as text-mining tools which detect bugs and "analytic protocols" which find the most cost-effective health services for patients, can help healthcare reform be achieved.

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