Knowledge Point

High-volume, colour on-demand digital print solution delivers versatility and flexibility for Europe’s leading provider of training materials.

A forward-thinking, innovative supplier of classroom support materials, KnowledgePoint serves clients of all types and sizes from two locations near Reading, delivering everything from training manuals, courseware and student guides to conference and seminar delegate packs.

Print remains a core service, and the company has invested heavily in a broad range of Xerox hardware to achieve high quality, high-volume output. KnowledgePoint has always focused on growth for new markets such as engineering, information technology and education. As part of this approach it was decided to extend the fleet to include a high-speed, high quality colour graphic arts print solution.

As a long-standing Xeretec customer KnowledgePoint uses everything from the Docutech 6135 and 6180 to DocuPrint 180s, the Nuvera 288, Xerox 4112 and 8142 for wide format. The company’s most recent purchase was the Xerox iGen3 powerhouse, which was delivered in December 2009.

The Challenge

• Cross-selling new services to existing clients
• Entering new markets with value added services
• Delivering consistently high quality, creative classroom packs on-demand, often in a short timescale
• Maximising the visual appeal and impact of every classroom pack whilst remaining cost effective
• Controlling total cost of ownership
• Training production staff to operate a variety of different device types

The Results

• Print capacity of three DocuColor 800x series machines using just one iGen3 high-volume device
• Significant increase in the breadth and quality of on-demand solutions
• Sales team better equipped to grow the business
• No stock required; bespoke training materials are produced as and when required
• Greater use of personalisation and colour to enhance user experience
• Lower cost of ownership
• Reduced environmental footprint