- Reduced costs significantly whilst maintaining print quality
- Brought production- quality printing in-house
- Boosted document security
Controlling costs without compromising quality is a challenge for any business. For global professional services company Towers Watson, this is a challenge it has mastered in its Dublin office thanks to the help of Xeretec, the independent reseller of digital print solutions. Prompted by a move that consolidated two offices, the Dublin team looked toreplace its old print fleet in order to reign in print costs, drive greater print efficiency and honour its environmental obligations.
Setting the scene for process efficiency
Towers Watson employs around 14,000 associates from every corner of the globe, delivering services that help organisations improve performance through effective people, risk and financial management. It offers its
clients solutions in the areas of benefits, talent management, rewards, and risk and capital management. A long-term Xeretec customer, its Dublin branch is sometimes a test-bed for IT products or strategies that, if successful, are later rolled out to its offices elsewhere to drive even greater efficiencies.
Improving efficiency was just one objective. The Dublin office also decided to gain more control over the printing of its marketing collateral, which includes presentations, booklets, news and information sheets for its clients. In addition to deploying a new fleet, it reconsidered its former strategy for outsourcing this specific activity to a specialist printer and made the decision to bring printing in-house. Towers Watson consulted Xeretec for advice about the best printer to invest in for this task, as spokes person explains: “Xeretec has always been very efficient, helpful and on top of printing and industry trends. They listened to and assessed our print requirements and provided guidance about the most appropriate products for our print and imaging needs.”
Professional products, professional service
After consulting with Towers Watson, Xeretec recommended the installation of a Xerox 700i Digital Colour Press, seven Xerox WorkCentre 7545 multifunction systems, two Xerox WorkCentre 5755 multifunction printers and a Xerox 3300 in the Dublin office. Spokes person added: “We have been veryhappy with the new equipment. The installation was very smooth and the whole process professionally managed. Additionally, Xeretec removed and responsibly disposed of our old fleet.” The new fleet has certainly enabled the company achieve its objective to print less to save money. Spokes person estimates print output has been reduced by as much as 30%, depending on the month or whether any special projects are being completed. The reduction in print output has another benefit: as Towers Watson prides itself on finding ways to be greener and conduct business in a more eco-friendly manner, the new fleet is playing a role in helping the company to reach some of its environmental goals.
Combining security with environmental benefits
Given that Towers Watson is privy to sensitive and confidential information it is imperative that it implements policies and measures that reduce the chance of a security breach. To prevent an associate accidentally collecting a document from a printer that wasn’t intended for them, the printers are protected by a secure print application; documents can only be released when an authorised ID is presented at the device. As well as benefitting security, this measure has also reduced the number of pages being printed needlessly, and documents that aren’t release from the device within a timeframe are deleted from the print queue.
Xerox 700i – the answer to in-house printing
While thoroughly impressed by the print fleet’s capabilities and achievements to date, most of the spokes person’s enthusiasm is reserved for the Xerox 700i, thanks to its astonishingly crisp and vibrant output: “The quality of the print enables us to create a highly professional finish without needing to commission a high street printer. This is an important consideration for us because the graphic arts department in Dublin produces booklets that demand the highest level of quality. The 700i has given us greater cost-efficiency, more control over deliverables and deadlines, and more control over image quality”.