With almost every business either contemplating or already transitioning to the cloud according to predictions by Gartner, Xeretec has expanded its established offerings to include Cloud Services designed to simplify and accelerate their journey. Underpinned by an approach that aligns Process, Technology, Services and People, the Cloud Services by Xeretec offering ensures that organisations of all sizes benefit from the best experience and value during – and beyond - their transition to the Cloud, thanks to a broad portfolio of products and services.
Building on its decades of experience successfully delivering Managed Print and, more recently, Device as a Service to commercial and Public Sector customers, Xeretec’s Cloud Services are also tailored to each organisations’ needs. Xeretec’s approach is always to understand a clients’ objectives for both the short and long term. Xeretec combines the knowledge gained from this insight with assessments derived from advanced discovery toolsets and bespoke analytics to give customers increased data points that help align recommended solutions with clients’ goals and strategy for the future.
The Cloud Services by Xeretec portfolio helps organisations at every stage of their Cloud journey. Its comprehensive, end-to-end service offering includes full licence assessment to establish whether a customer is getting the best value from their software, O365 MOT assessment, O365 fine tuning, migration services, End User Experience Monitoring, Cloud Performance Management, Application Performance Management, Network Performance Management and next generation networking. Xeretec works to help organisations benchmark current performance and user experience, and track improvement trends as new systems and approaches are deployed. Supporting organisations on their Cloud journey, is Xeretec’s UK-based helpdesk, which ensures that customers have one port of call for all of their hardware, software and Cloud needs.
From a technology perspective, Xeretec is a Microsoft Cloud Solution Provider and its Cloud portfolio includes solutions from a number of industry-recognised and trusted partners. It spans Office 365, Microsoft 365, Cyber security, email security, continuity and archiving, back up, Azure and Unified Communications. As part of its offering, it helps busy CIOs and IT departments shine a light on current IT performance, and its toolsets and analysts can model the positive impact future investments can bring, helping quantify how Digital Transformation can improve customer and staff experiences. The breadth of those offerings ensures that organisations’ technology is always up-to-date, keeping them both competitive and secure; the latter being a critical consideration for businesses across all sectors, given that cybercrime is a persistent and perennial threat.
Xeretec Cloud’s Process, Technology and Service foundations, are complemented by Xeretec’s experienced team. It comprises Field Account Managers, training and migration experts qualified to guide companies on their transformation journey, as well as Cloud, Workflow and SharePoint specialists.
Commenting on the introduction of its Cloud Service offering, Steve Hawkins, Xeretec’s Chief Executive, said: “Xeretec’s announcement comes at a time when many businesses are recognising the advantages the Cloud delivers. A Cloud-based model also benefits IT teams, freeing them up for strategic IT planning, rather than attending to on-premise maintenance. Businesses benefit from not just having access to the latest and most advanced software and solutions, but it also enables a more productive and collaborative workforce, as Cloud-based applications ensure that staff can work from anywhere.” He added: “Our four pillars of Process, Technology, Service and People that underpin our Cloud Services offering, ensures that Xeretec has the capability to enhance an organisations’ Cloud journey, at whatever stage it is currently at.”