A Multi-Brand Fleet Causing Chaos
With a broader investment made in technology to reflect advances made in teaching methodologies, over time the school added to its printer fleet. In the opinion of Eltham College’s Piotr Zdarzil, Director of IT Services, this policy resulted in ‘chaos’.
He explains: “Over time, we had amassed over 100 printer models from multiple brands. All had different support contracts and contact points for consumables or repairs. Keeping on top of them was problematic and time consuming, while their many and varied consumables were taking up a lot of the school’s limited storage space”. As well as the headache of running multiple devices individually, there was an overarching problem; lack of visibility into printer usage and importantly, running costs.