Perfectly Managed Print
Imagine a perfect world in which you have the insight and power to control and reduce print costs and manage security risks more easily. An environment that maximises employee productivity through more efficient business processes and document workflow, without you doing a thing. A properly managed print service can help you achieve this and bring huge financial rewards.
IDC recently completed an end user study, which found that many customers are dissatisfied with the service delivery of their managed print services. The report, Print Services Engagements: Meeting Customers' Goals (IDC #EMEA42826217, June 2017) found that print service providers very often fail to meet customer expectations. As a result of their dissatisfaction with service delivery, approximately 40% of European companies switch provider at the end of contracts. In many cases, one of the key reasons for their dissatisfaction centred on managed print service providers not delivering on the cost savings initially promised.
Find out how our approach can help you unlock the full benefits of a managed print service.