Production Print Pre-Sales and Installation Analyst
Nationwide
Company profile:
We are one of the UK’s leading independent integrators of IT solutions, covering a range of technologies including Managed Print, Cyber Security, Digital Workspace, Unified Communications and Intelligent Automation.
We are highly experienced in the commercial print space, with over 30 years’ experience and are Xerox’s largest partner in the UK and Western Europe.
We have an opening in the commercial print team to work closely with our account managers to provide pre-sales, installation and post sales support.
Job details:
To work with prospective new and existing clients, identifying the optimum technical solution for their business and to install and implement the hardware and software.
Key responsibilities include supporting the account managers with:
- Pre-sales site visits and Teams’ calls
- Live Demonstrations
- Proof of concept demonstrations
- Installation of solution
- Training
- After sales support
- Level 3 helpdesk triage
Experience, personal qualities and skills:
- Fiery and Adobe Certified, Workflow software, Variable Data
- An articulate and confident communicator at all levels
- Excellent customer relationship skills are essential
- A solid understanding of IT systems, especially Microsoft Office
- Tenacious, with attention to detail
- A reliable team player with a strong work ethic
- Proactive and responds well in a high pressured environment
- Must have a minimum of 5 years’ experience
Qualifications:
GCSE English and Maths are essential, plus relevant industry certifications.
Key benefits:
- Onsite car parking
- Company pension scheme
- Company sponsored employee well-being & health cash plan with employee assistance
- Hybrid working
Hours: Full time – 37.5 hours per week
Contract type: Permanent
