Publish date: 01.05.22

Aurivo is a global food and nutrition business bringing clean and green quality products from sustainable Irish farms to the world stage. Aurivo consists of 40 sites across the North West of Ireland and employs over 700 people.

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The Objective

Aurivo’s aim was to create a reliable, strategic, and long-term partnership with an outsourced managed print expert, bringing their print infrastructure into their integrated cloud ecosystem.

Aurivo logo“Reliability is key to ensuring a high-quality experience for technology users. Strong relationships with strategic partners, such as Xeretec, ensure that we can meet users’ expectations.” David O’Sullivan, Head of IT, Aurivo

The Challenges

  • A current print environment, which was heavily break fix, with high levels of unreliability
  • Old and inconsistent hardware
  • Xeretec’s initial print review revealed 94 different models of printers and fax machines
  • Two employees were maintaining the print fleet for 40+ sites, resulting in unnecessary travelling, wasted time and high temporary fix cost

The Solution

  • New Xerox managed fleet consisting of 120 Connect Key enabled devices. This includes MFPs (colour and mono) and larger devices in the HQ offices
  • Xerox Workplace Suite deployed on HQ devices, including Follow me print & Mobile printing
  • OptimiCapture deployed on HQ devices providing automated workflows

“The roll out was excellent and the replenishment of consumables is always very reliable. The support model just works, especially if there is ever any need to escalate issues.” David O’Sullivan, Head of IT, Aurivo