Publish date: 23.07.25

PulseLearning is a global provider of custom eLearning and digital training solutions. Headquartered in Ireland, the company has a fully remote team of 75 staff operating across the US, Canada, the UK, and Australia. PulseLearning helps organisations deliver impactful, learner-focused experiences that drive real results.

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PulseLearning was already a client of Xeretec, and during a renewal discussion for their cyber security agreement, the conversation turned to Microsoft 365 (M365) licences. Denis Kissane, IT, Security, and Data Compliance Lead, explained they were purchasing licences directly from Microsoft. The Xeretec account manager suggested managing the licences through Xeretec instead and recommended their free M365 Health Check as a first step to demonstrate the value it could deliver.

The Health Check immediately revealed a 19% annual saving on PulseLearning’s existing M365 licences. For Denis, it was an easy decision:

“I was getting a cost saving, the licences were still Microsoft, and I also gained useful tools and quarterly reviews — it just made sense to make the switch.”

DRIVERS FOR CHANGE

  • A need to reduce spend on unused and over-provisioned licences, and to avoid unnecessary storage costs or third-party tools.
  • Managing multiple admin centres was inefficient and time-consuming.
  • Native Microsoft tools lacked the depth and clarity needed to manage security, compliance, and user activity effectively.
  • Lack of advanced reporting meant issues were harder to detect and slower to resolve.

SOLUTION

Xeretec M365 Managed Service, which includes:

  • Free Microsoft 365 Health Check
  • M365 Licences
  • M365 Licence Management
  • Ongoing Quarterly Reviews
  • Access to Xeretec’s M365 Toolset
  • Access to ClipTraining

“Working with Sean and Alice at Xeretec has been an absolute pleasure. They’ve made the entire process straightforward, and their quarterly review calls are a great opportunity to step back, review progress, and map out improvements together.  Xeretec hasn’t just helped us save money — they’ve helped us work smarter, safer, and more strategically. Highly recommended.”

Denis Kissane, PulseLearning