How we can helpour approach
IT is now essential to businesses, serving as the backbone for optimal and secure operations and frequently forming the foundation of the business itself. At Xeretec, we not only understand this but put IT teams' needs at the very centre of our approach to getting the most from your technology investments.
The Reality for IT Teams Today
The pressure and workload on IT leaders and teams has surged, driven by the constant evolution of technology and the increasing demands of the business.
This surge in IT projects has led to a disturbing reality: according to Gartner, a staggering 75% of these projects fail to meet their expected outcomes. This is deeply concerning for businesses, IT leaders, and teams alike. To avoid becoming part of this statistic, it’s crucial to understand the root causes of project failures and take proactive steps to address them. The silver lining is that these reasons are easily identifiable.
Business ITchallenges
Critical Nature of IT
Pressure on IT Teams
Failure of Projects
Lack of Time
Lack of budget
Lack of Resources
Too Much Data
Current Suppliers
THERE MUST BE A BETTER WAY
We say 'Stop'
There must be a better way to achieve superior outcomes for the company and IT team. It’s time to refocus on what truly matters: cost reduction, productivity improvement, enhanced customer service, and compliance. With Xeretec, we offer a solution to break this cycle.
Step back and assess
We conduct comprehensive assessments in each area, proposing cost reduction, productivity enhancement, better customer service, compliance, and reduced carbon footprint.
With full project responsibility and minimal customer involvement, we utilise data to present technical and commercial cases for expected results.
Cost reductions & efficiency improvements
All of our offerings deliver material auditable cost savings. The latest projects are running at between 14.6% and 42.37% project hard cost savings plus numerous soft cost benefits.
Every client project we undertake focuses on improving the efficiency and productivity of your employees and processes. We seek to remove unnecessary workload at every opportunity to achieve, typically, a 20 – 50% productivity improvement.
Improved service delivery & compliance
We know your employees, IT team, and customers expect a first rate experience. All of our projects therefore explore the best way to baseline the current service delivery level and put measures and monitoring in place to improve it.
Each offering has different methods to achieve this including Digital Experience Management score metrics, surveys, factual helpdesk results, service delivery reports to name a few.
Environmental improvement measurements for most offerings can be provided along with the numerous standards, certifications and whitepapers relating to security. This allows us all to do the right thing for the planet whilst having comfort in the cyber protections that exist in the solutions provided.
How we can help your business
Through Xeretec's extensive experience with over 4,000 customers, we've identified six critical IT areas for swift business improvement.
See cost reductions, productivity, service, end user experience improvements. See greater compliance in the areas of security and protecting the environment are delivered in the six following critical areas of IT:
M365 Licensing and Health Check
Cyber Security
Unified Communications
Technology Sourcing
PC & Laptop Services
Managed Print Services (MPS)
“Since working with Xeretec we have made significant cost savings by moving away from purchasing our kit outright and to a DaaS model. The project rollout has been seamless and all our users now benefit from the latest kit, enabling them to do their job more effectively. To anyone looking at the solution we have invested in, I would 100% recommend you speak to Xeretec”
“Xeretec are a great partner, a model for Managed Print and also a model for other vendors we partner with. We now seek this level of service from all of our vendors across the Aurivo business”
"All of the work we’ve done to date has been delivered excellently, I’ve really enjoyed working with the team. All of the work has been delivered to a consistently high standard. It’s one of the most enjoyable working relationships I have, Xeretec is for my mind one of the greatest customer services companies I’ve ever worked with. For a print services company to be in that position is is quite remarkable."
"I am really pleased with our investment; I think the solution is great and for the first time our users are engaged in cyber security and their part in keeping the business safe”
“HP and Xeretec believe in innovation and create incredible technology solutions which are helping us achieve our transformation goals. The digital design services we offer our clients are a direct result of our relationship with HP and Xeretec.”
“We had specific criteria for a print and managed print service provider,” said Alex Riche. “They needed to offer outstanding service, support, flexibility and provision of equipment, and great account management. Xeretec has continued to excel here.”
