Carter Jonas Case Study
Discover how Carter Jonas strengthened its security posture with Xeretec’s 24/7 Managed Detection and Response (MDR) solution. Delivered on time, on budget, and with additional cost efficiencies identified along the way.
Tim Spencer, IT Director, Carter Jonas
“The partnership with Xeretec has not only enhanced our security posture but also provided peace of mind. We’d definitely recommend Xeretec’s Managed Detection Response service to our customers and other businesses.”
About Carter Jonas
Carter Jonas is a leading UK property consultancy and advisory service. Covering Commercial, Residential, Rural, Planning & Development, and Infrastructure, their network of over 1,000 property professionals across 34 offices provide a wide array of property related services nationwide
The Challenge
Despite having strong security foundations and ISO 27001 accreditation, Carter Jonas recognised the need to continually evolve its cybersecurity approach to keep pace with an increasingly sophisticated threat landscape. The organisation aimed to enhance its monitoring and response capabilities while demonstrating its ongoing commitment to protecting client data.
Improve information security management
Maintaining continuous improvement of their Information Security Management System in line with ISO 27001
Evolving cyber threats
Keeping pace with increasingly complex cyber threats through enhanced monitoring, detection, and response
IT workload
Managing internal IT workload while identifying a trusted third-party partner for support
Azure cost control
Controlling and optimising Azure spend alongside effective event management
Solution
Managed Detection
& Response (MDR)
As part of Carter Jonas’s tender process in early 2024, Xeretec was selected for its proven expertise in cybersecurity—particularly their MDR offering. Carter Jonas was seeking a supplier known for exceptional customer service to support and enhance their existing Microsoft portfolio and cloud services.
On-budget and Seamless
”The entire sales cycle, from opportunity to instruction, was seamless and smooth. The estimates provided were highly accurate compared to actual costs, which is always critical. Project delivery was completed on time and within budget, which was fantastic. Additionally, the account management from Xeretec has been exceptional throughout.” - Tim Spencer, IT Director, Carter Jonas
Enhanced Security
“The solution has significantly enhanced our business security. For instance, when a suspicious email targeted a large number of employees, it was detected quickly and the issue was resolved promptly. The situation was handled swiftly and efficiently, giving me peace of mind. No questions asked, just immediate action and resolution.” - Josh Owen, Cyber Security Analyst, Carter Jonas
83% Cost Savings
During the review process, Xeretec significantly optimised Carter Jonas’s Azure environment, reducing their monthly bill associated to log and event management.
Increased Competitiveness
Carter Jonas can now meet supply chain requirements and align to government regulations, allowing Carter Jonas to bid for new business and remain competitive.
Customer Testimonials
Real-world results from organisations who partner with Xeretec
"Since partnering with Xeretec, we have benefited from their expertise, dedicated account management and access to the portal which offers all the valuable insights of our MS license volumes, empowering us to make informed decisions regarding our usage. The healthcheck conducted by Xeretec was incredibly enlightening and enabled Freedom Fibre to optimise the value derived from our Microsoft licenses effectively."
Neil Ryalls
UK Systems Manager
Book a Cyber Assessment
Book a Cyber Assessment today and discover how Xeretec’s Managed Detection and Response (MDR) solution can strengthen your security posture. Our experts will assess your current environment, identify vulnerabilities, and show you how continuous monitoring, rapid threat detection, and expert-led response can protect your organisation around the clock.
