PulseLearning Case Study
Learn how PulseLearning achieved 19% annual cost savings and improved IT efficiency through Xeretec’s Microsoft 365 Health Check.
Denis Kissane - Global IT Administrator
”We recently moved our Microsoft licences to Xeretec and have seen real, measurable benefits since making the switch. Right off the bat, we achieved a 19% cost saving, but the real value came from the added visibility and control we gained through their services.”
About PulseLearning
PulseLearning is a global provider of custom eLearning and digital training solutions. Headquartered in Ireland, the company has a fully remote team of 75 staff operating across the US, Canada, the UK, and Australia. PulseLearning helps organisations deliver impactful, learner-focused experiences that drive real results.
The Challenge
As PulseLearning grew, managing multiple Microsoft 365 licences across international teams became increasingly complex. Overspend, compliance concerns, and inefficient processes were impacting productivity and visibility.
PulseLearning needed a solution that could simplify management, reduce waste, and provide a clear, data-driven view of its Microsoft 365 environment.
Cost
A need to reduce spend on unused and over-provisioned licences, and to avoid unnecessary storage costs
Clarity
Microsoft tools lacked the depth and clarity needed to manage security, compliance, and user activity
Resource
With only one person managing IT, PulseLearning needed to simplify and streamline M365 administration
Reporting
Lack of advanced reporting meant issues were harder to detect and slower to resolve
Solution
The Xeretec Healthcheck
PulseLearning was already a client of Xeretec, and during a renewal discussion for their cyber security agreement, the conversation turned to Microsoft 365 (M365) licences. Denis Kissane, IT, Security, and Data Compliance Lead, explained they were purchasing licences directly from Microsoft. The Xeretec account manager suggested managing the licences through Xeretec instead and recommended their free M365 Health Check as a first step to demonstrate the value it could deliver.
Assess
Full Microsoft 365 usage, security, cost and compliance assessment
Account Management
Quarterly review meetings with Xeretec’s technical consultants
Consolidation
Consolidation of under-used and redundant licences
Monitoring
Ongoing monitoring and reporting to maintain optimisation
Results at a Glance
Within just one review cycle, PulseLearning realised substantial efficiency and cost benefits from Xeretec’s optimisation programme.
Together, these improvements delivered a faster, leaner, and more data-driven digital workplace for PulseLearning’s global team.
19% cost saving by flagging unused and over-provisioned licences, as well as opportunities to optimise SharePoint storage
A central admin centre replaces five separate portals, allowing seamless navigation and real-time changes from one platform
Simplified reporting, and improved policy enforcement — turning M365 management into a proactive, not reactive, process
Advanced diagnostics enable PulseLearning to pinpoint and resolve issues more quickly than with native Microsoft tools
Customer Testimonials
Real-world results from organisations who partner with Xeretec
"Since partnering with Xeretec, we have benefited from their expertise, dedicated account management and access to the portal which offers all the valuable insights of our MS license volumes, empowering us to make informed decisions regarding our usage. The healthcheck conducted by Xeretec was incredibly enlightening and enabled Freedom Fibre to optimise the value derived from our Microsoft licenses effectively."
Neil Ryalls
UK Systems Manager
Book an M365 Licensing Healthcheck
Right-size your M365 licences. Stop overpaying.
Book a Healthcheck now.
