End-user Experience (EUX)
Discover what employees need and see what they experience
The problem the digital experience gap
Employees expect to work with the best tools in tech, from wherever they are, and however they choose. Companies understand this expectation — 58% say that improving their employee experience is a critical priority. And yet, IT seems trapped in a vicious cycle, unable to deliver what is asked of them.
They’re pressured to roll out new technologies and drive innovation, all while providing instant support for employees in an ever-changing workplace. But IT’s increasing spend on ticketing, workflow and technology management tools makes little impact, with 45% of all technology problems not even reported.
From reactive to proactive with EUX monitoring
Watch how Apetito have leveraged their EUX monitoring tool to turn their once reactive IT department, into a proactive one.
The tool highlights patterns, behaviours and challenges in their IT estate and promotes fact based decisions which drives tangible improvement.
Continuous user-experience improvement
Your employees demand a great technology experience which costs money and consumes a lot of your IT departments' valuable time.
These blind spots are what we term the Digital Employee Experience Gap. No one department can provide the visibility to close this widening and costly gap.
Your employees demand a great technology experience. Our cloud-native platform, shines a light on all aspects of every single employee’s digital experience across all devices and locations.
70%
45%
Elements of EUX
Continual Improvement
Rapid Resolution
Quick Enablement & Monitoring
"My team think Aternity is fantastic, it has been a gamechanger for them and is the first tool they login to each day. It has transformed the way we work and how IT is perceived as a department throughout Tate & Lyle“
Positive Outcomes for you
By adopting EUX yield improvements such as:
Cost
41%
Productivity
60%
Morale
51%
Retention
37%
Experience
33%
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